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Frequently Asked Questions

Everything you need to know about how Lazarus Vault works. Still have questions? Email us.

What exactly is a dead man's switch? +

A dead man's switch is a system that performs an action automatically when you stop responding. The term comes from locomotive engineering, where a switch required constant pressure from the driver — if the driver collapsed, the switch released and the train stopped.

In our case: we send you periodic check-in emails. If you click the link, everything stays sealed. If you miss a number of check-ins that you choose (say, 5 days in a row), we assume something has happened to you and we deliver your files and messages to the people you've designated.

How secure is my data? +

Every client's files are encrypted with a unique per-client key using AES-256-CBC encryption. That key is itself encrypted by a master key stored in a secure configuration file on the server — completely separate from the database.

Your vault is completely separate from every other client's vault. Even if someone gained access to the database, they couldn't read your files without also having the master key file. And even with the master key, each file requires its own per-client key to decrypt.

What if I just forget to check in? +

This is the most common concern, and we've designed the system to minimize false triggers:

  • You choose your threshold. Set it to 3, 5, 10, or however many missed check-ins you're comfortable with. A higher number means more buffer for accidental misses.
  • We send reminders. If you miss a check-in, we send additional reminder emails before the trigger fires.
  • You can reset anytime. If you've been away (vacation, hospital, etc.), you can reset your check-in status from your dashboard with one click.
  • You choose your frequency. Daily check-ins with a threshold of 5 means 5 days of missed emails before delivery. Weekly check-ins with a threshold of 3 means 3 weeks.
How do recipients access my files? +

When your vault opens, each recipient receives an email with a unique, secure link. The link contains a random token that can't be guessed. When they click it:

  1. They see your messages displayed on a secure page.
  2. They can download individual files, or download everything as a single ZIP file.
  3. The link is valid for 30 days with unlimited access during that time.

Files are never sent as email attachments — they're too large and not secure enough. The secure link approach keeps everything private and downloadable.

Will this service still be here in 10 years? +

We built Lazarus Vault on proven, stable technology (PHP and MySQL/MariaDB) that has been running websites reliably for over 25 years. We deliberately avoid:

  • Trendy JavaScript frameworks that break with version updates
  • External APIs and third-party services that could shut down
  • Complex build systems that require specific tool versions
  • Dependencies on packages that may be abandoned

Our code is simple, self-contained, and runs on the most basic shared hosting available. The goal is a service that requires zero maintenance from you and runs reliably for decades.

Can I cancel my paid subscription? +

Yes, anytime. If you cancel:

  • Your subscription remains active until the end of your current billing period.
  • After that, your account reverts to the free tier.
  • Your vault and all its contents remain intact — you just get free-tier storage and recipient limits.
  • If you're over the free-tier storage limit, your existing files stay, but you can't upload new ones until you're under the limit or upgrade again.
What happens to my files after they're delivered? +

Your files remain in your vault even after delivery. Recipients have 30 days of access. Once the trigger has fired, the delivered content is locked — you can't change what was sent. But if you reset your check-in status before the trigger fires (during the reminder period), nothing is delivered and your vault stays sealed.

Can I send different messages to different people? +

Yes. On the Standard Legacy and Elite Legacy tiers, you can create unlimited messages and assign each message to specific recipients. For example, you might send one message to your spouse with personal letters and financial details, and a different message to your business partner with company-related instructions.

On the Free tier, you can create one message for one recipient.

Do you have access to my files? +

Your files are encrypted at rest. The site administrator (us) has access to the master key file, which means we technically could decrypt your files if needed — for example, if you requested help recovering access to your account. However, we do not routinely access client vaults. The encryption protects against database leaks and unauthorized access, not against the service operator. This is a necessary trade-off for the automatic trigger to work without your password.

What if I go on vacation or know I'll be unreachable? +

You have two options:

  1. Adjust your check-in frequency to a longer interval (e.g., weekly instead of daily) before you leave.
  2. Set a higher threshold temporarily, so more missed check-ins are needed before the trigger fires.

If you forget to adjust before leaving and come back to find your vault has triggered, contact us — we may be able to help depending on the circumstances. But the best approach is to plan ahead.

Is this legal? +

Yes. Lazarus Vault is a message delivery and file storage service. You're simply scheduling emails to be sent under certain conditions. We are not a legal document preparation service — for legally binding documents like wills and trusts, consult an attorney in your jurisdiction. We recommend including a note to your recipients advising them to consult legal professionals for official matters.

What happens if Lazarus Vault shuts down? +

We've built this service to be sustainable and low-cost to operate. Our technology choices (PHP, MySQL, shared hosting) keep costs minimal. However, if we ever needed to shut down, we would:

  1. Send notice to all clients at least 90 days in advance.
  2. Provide a way for you to download all your files in their original (unencrypted) form.
  3. Delete all data after the shutdown period.